WNBC reports that the 911 tech system is overwhelmed, that people are being discouraged from calling 911 unless it is truly a real emergency. This hurricane is doing a lot of damage. Would not all the damage taking place during a massive natural disaster be considered a real emergency (911 Call System Overloaded As City Urges People to Stay Off the Roads * DNAinfo New York)
Trees are falling, the façade of one building has collapsed, one fatality has been reported, and blackouts and massive floods have been widely reported. What isn't an emergency ?